Our agreements include a guaranty on response time after we have been contacted. This may be immediate advice by telephone and a response time for personnel in place within 2 hours locally and anywhere nationally and internationally by first available flight. We can be available 24/7 on an emergency line for our clients or according to agreement. A different response time of course be agreed upon. All agreements are developed in close cooperation with our clients and adapted to their needs.
Incidents that qualifies for immediate response are:
Fatal accidents where one or more persons have died. Situations where one or more have been injured. Situations where personnel involved have had reason to fear for life and health.
Our center has more than 30 years of experience in attending to personnel involved in major accidents or disasters, or who have been exposed to danger and witnessed co-workers in distress or injured. We have established routines according to best practise, for securing the best possible aid and support.
Assistance from Clinic for Crisis Psychology will be tailored according to need. The initial phone call will clarify the company’s need for further assistance.
Assistance may include one or several of the below:
- Advice to management and involved leaders
- Advice on how to take the initial steps and how to organize follow-up
- Performing follow-up of personnel involved (including group meetings)
- Performing follow-up for colleagues (including small meetings)
- Organizing immediate and long term psychological help for those involved and for families in need
- Advice to management on long term effects on personnel and the organization
Personnel in need of long term follow-up or psychiatric treatment will be referred to the General Health Service or we will make use of our extensive net of contacts in Norway and internationally.
Background and expertise
We have employees with background from public and private service as well as from research. As part of the Research Centre for Health, Environment and Safety at the University of Bergen. Atle Dyregrov and Odd H. Hellesøy (now retired) conducted descriptive studies of work environment offshore and developed tools for emergency preparedness as early as in the 1980ies. They participated on a regular basis in training programs for offshore personnel and leaders in crisis management.
Clinic for Crisis Psychology (under the name of Center for Crisis Psychology) has assisted in a wide range of accidents such as helicopter accidents, the West-Gamma accident, and other fatal accidents offshore. After the Nome helicopter disaster (12 people killed on their way to a platform) Clinic for Crisis Psychology was responsible for developing the support program and follow-up carried out by Statoil (now Equinor) for relatives and bereaved. After a new fatal crash in 2016, the Center took on the same responsibilities. Following the terror of July 22. in Norway, CCP also heavily involved in advising the government and in the actual follow-up work to help different groups of affected people, including the professional responsibility for the long-term follow-up of the bereaved.
Clinic for Crises Psychology is an approved vendor registered in Achilles.